Terms of service

OVERVIEW
Welcome to TrendsToLife! The terms "we", "us" and "our" refer to TrendsToLife. TrendsToLife operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). TrendsToLife is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. 

SECTION 1 - ACCESS AND ACCOUNT
By using the Services and placing an order, you confirm that you have the legal capacity to enter into a binding agreement under the laws applicable to you. If you are a minor under applicable law, you may use the Services and make purchases only with the consent or involvement of a parent or legal guardian where such consent is required.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We make reasonable efforts to display product colours, dimensions and appearance accurately. Minor differences caused solely by screen, device or display settings may occur. This does not limit your statutory rights. Products must conform to the contract, match the description and possess the quality, functionality, durability and other characteristics that a consumer may reasonably expect under applicable law.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis. 

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. TrendsToLife reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until TrendsToLife confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as TrendsToLife may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.

Returns and exchanges are handled in accordance with our Refund Policy. Nothing in that policy or in these Terms limits any mandatory statutory rights you may have, including rights relating to non-conforming or defective goods and, where applicable, the statutory right of withdrawal for distance purchases. 

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Before you place an order, we will clearly display the total amount payable, including all taxes applicable to the sale. Shipping costs are included in the displayed price.

Where customs duties, import VAT or customs-clearance charges are or may be payable by the recipient and cannot reasonably be calculated in advance, we will clearly disclose this before the order is placed. Where the recipient is required to pay import VAT upon importation, the selling price will be displayed and calculated exclusive of VAT. Any applicable import VAT, customs duties and customs-clearance or administration charges will then be payable directly by the recipient upon importation or delivery.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times shown are estimates unless we expressly agree a binding delivery date. Unless a different delivery period is agreed, we will deliver without undue delay and no later than 30 days after the contract is concluded. If delivery is not made within the agreed or statutory period, you may give us an additional reasonable period to deliver and, if we still do not deliver, you may terminate the contract and receive a refund. Where an agreed delivery date is essential or we refuse to deliver, you may have the right to terminate immediately. These rights are subject to applicable mandatory law.

Risk of loss of or damage to the goods remains with TrendsToLife until you, or a third party designated by you other than the carrier, have taken physical possession of the goods. If you independently commission a carrier that was not offered by TrendsToLife, risk passes when the goods are handed to that carrier, to the extent provided by applicable law.

SECTION 6 - INTELLECTUAL PROPERTY
The Services and the content made available through them, including trademarks, trade names, logos, text, images, graphics, videos, audio, website design and other materials, are owned by or licensed to TrendsToLife or the respective rights holders and are protected by applicable Dutch, European Union and international intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of TrendsToLife, Shopify or any third party.

Unauthorized use, reproduction, distribution or other exploitation of protected content may infringe intellectual property rights and may result in legal action or other remedies available under applicable law.

TrendsToLife's names, logos, product and service names, designs, and slogans are trademarks of TrendsToLife or its affiliates or licensors. You must not use such trademarks without the prior written permission of TrendsToLife. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
TrendsToLife is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with TrendsToLife. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and TrendsToLife, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with TrendsToLife.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We may correct typographical errors, inaccuracies or omissions on the Services. After an order has been accepted, we will cancel or materially change it only where permitted by applicable law and where there is an objective reason, such as an obvious pricing or product-information error, inability to supply the product, suspected fraud, or a legal or safety restriction. If we cancel an accepted order, we will notify you and refund amounts paid for the cancelled order without undue delay.

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm TrendsToLife, Shopify or users of the Services, or expose them to liability. 
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may suspend or terminate access to the Services where there is a material breach of these Terms, fraud, misuse, a security risk, or another legitimate reason. Where reasonably possible and legally required, we will provide notice. Suspension or termination of website or account access does not cancel an accepted purchase contract or affect rights and remedies that arose before the suspension or termination, including mandatory consumer rights.

The following sections will continue to apply following any termination to the extent applicable and permitted by law: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination. Nothing in this Section limits or excludes any mandatory rights or remedies available to consumers under applicable law.

SECTION 16 - STATUTORY CONSUMER RIGHTS AND LEGAL GUARANTEE

Nothing in these Terms limits or excludes any mandatory consumer rights available under applicable law.

If you are a consumer, goods purchased from TrendsToLife must conform to the contract and possess the quality, functionality, durability, safety and other characteristics that you may reasonably expect, taking into account the product description, price, advertising and all other relevant circumstances.

For consumers in the Netherlands, there is no fixed statutory guarantee period under Dutch law. A product must remain in conformity for as long as a consumer may reasonably expect from that type of product, taking into account, among other things, the nature of the product, its price, its description and statements made by the seller or manufacturer.

For consumers in other EU/EEA countries, you retain at least the mandatory protection provided by applicable EU and national consumer law, including the applicable legal guarantee of conformity. National law may provide additional or longer protection.

For consumers outside the EU/EEA, nothing in these Terms excludes or limits any mandatory consumer rights or remedies that apply to your purchase under applicable local law.

If a product does not conform to the contract, please contact TrendsToLife. Subject to applicable law, you may choose between repair and replacement unless the remedy chosen is impossible or would impose disproportionate costs compared with the alternative remedy. Repair or replacement will be provided free of charge, within a reasonable period of time and without significant inconvenience to you.

Where repair or replacement is impossible, is refused, is not completed within a reasonable period of time, the lack of conformity appears again despite an attempt to remedy it, or the lack of conformity is sufficiently serious, you may be entitled to a proportionate reduction in the price or to terminate the purchase contract and receive a refund, subject to applicable law. Necessary return, transport and shipping costs associated with bringing a non-conforming product into conformity will be borne by TrendsToLife where required by applicable law.

For consumers in the Netherlands, if a lack of conformity becomes apparent within 12 months after delivery, it is presumed to have existed at the time of delivery unless TrendsToLife proves otherwise or that presumption is incompatible with the nature of the goods or the nature of the defect. Other countries may apply a different or longer presumption period.

Any manufacturer’s guarantee, seller’s guarantee or other commercial warranty is additional to your statutory rights and does not replace, restrict or reduce those rights.

Where applicable law provides for an extension or continuation of the seller’s liability or legal guarantee period following repair or replacement, that extension or continuation will apply.

To the extent permitted by applicable law, general website information and optional third-party tools may be provided on an “as is” and “as available” basis. This does not apply to product descriptions, information that we are legally required to provide, or TrendsToLife’s statutory obligations relating to goods purchased from us.

SECTION 17 - LIMITATION OF LIABILITY 
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law, including liability arising under mandatory consumer protection or product liability law, and any liability for death or personal injury, fraud, wilful misconduct, or any other liability to the extent that it may not legally be excluded or limited.

Subject to the foregoing, TrendsToLife may exclude or limit liability for indirect, incidental, special or consequential losses only to the extent permitted by applicable law.

Nothing in this Section excludes or limits any mandatory rights or remedies available to consumers under applicable law.

SECTION 18 - RESPONSIBILITY AND INDEMNIFICATION
To the extent permitted by applicable law, you are responsible for losses directly caused by your intentional unlawful use of the Services or by your knowing infringement of third-party rights. This clause does not require a consumer to indemnify TrendsToLife for losses caused by TrendsToLife, its suppliers or service providers, and does not limit any mandatory consumer rights.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

These Terms are intended to be clear and understandable. Where applicable consumer law requires it, any ambiguity in a written consumer term will be interpreted in the manner most favourable to the consumer.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. 

We may assign or transfer our rights and obligations under these Terms in connection with a reorganisation, financing, sale or transfer of our business, provided that the transfer does not reduce your statutory rights, guarantees or remedies. We will provide notice where required by applicable law.

SECTION 22 - GOVERNING LAW AND JURISDICTION
These Terms and any sales contract with TrendsToLife are governed by the laws of the Netherlands. If you are a consumer, this choice of law does not deprive you of any mandatory consumer protection granted by the law that would otherwise apply to you. Nothing in these Terms limits your right to bring proceedings before any court that has jurisdiction under applicable consumer-protection and jurisdiction rules, including applicable EU rules.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE 
We may update these Terms for future use of the Services and future orders, for example to reflect legal, technical or operational changes.

Material changes will be communicated where required by applicable law and will apply from the stated effective date.

Orders already accepted remain governed by the Terms applicable when the order was accepted, unless a change is required by applicable law or is expressly more favourable to you. 

The most current version of these Terms will be available on this page.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at 
support@trendstolife.com
Our contact information is posted below:
Trading name: TrendsToLife
Business Registration number: 42040181
VAT number: NL005449240B16
Country: Netherlands