Shipping policy

Last updated: 9-8-2026

At TrendsToLife, we strive to deliver your order as quickly and efficiently as possible. Below you will find detailed information about our shipping process.

Shipping Methods & Delivery Times
Orders are shipped from different fulfilment locations depending on product availability and the delivery destination. We work with trusted logistics and warehouse partners to process and deliver orders efficiently. TrendsToLife remains the seller and your point of contact throughout the entire order process.

TrendsToLife logistics partners estimated delivery times after shipment:

Delivery country	Delivery times
🇦🇺 Australia \| 🇧🇪 Belgium \| 🇨🇦 Canada \| 🇨🇿 Czechia \| 🇮🇪 Ireland \| 🇮🇹 Italy \| 🇱🇹 Lithuania \| 🇲🇽 Mexico \| 🇳🇱 Netherlands \| 🇳🇿 New Zealand \| 🇵🇭 Philippines \| 🇷🇴 Romania \| 🇸🇬 Singapore \| 🇿🇦 South Africa \| 🇨🇭 Switzerland \| 🇦🇪 United Arab Emirates \| 🇬🇧 United Kingdom \| 🇺🇸 United States	4–7 business days. See the product page for more information.

Note: Shipping times above do not include processing time (24–48 hours).
If your country is not listed, please contact us and we will check whether shipping options are available.

Order Processing
Processing time: 1–2 business days

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Important:
No. Delivery to P.O. Box addresses in the United States is not available. Please provide a complete and detailed physical delivery address when placing your order.

Shipping Fees
Shipping is included in the product price for all destinations currently available at checkout. No separate shipping fee will be charged at checkout.

Tracking Information
Once your order has been shipped, you will receive an automated confirmation email containing your tracking number and tracking link.

If your order contains multiple items, they may be shipped separately depending on product size or warehouse location. In that case, you will receive separate tracking information for each shipment.

Multiple Item Orders
We aim to deliver all items from your order at the same time. However, due to different warehouse locations or shipping methods, items may arrive separately.

You will receive email notifications when each item has been shipped.

Address Changes
If your order has not shipped yet, contact us immediately. After shipment, changes are no longer possible.

Taxes & Customs Duties

Delivery inside the European Union

Will I have to pay import VAT, customs duties or additional fees?

This depends on the destination country, the value of the shipment and the applicable shipping and customs procedures.

EU orders with a goods value up to €150

For eligible orders shipped to customers within the European Union, VAT is included in the selling price and collected at checkout under the applicable import VAT arrangements.

From 1 July 2026, the EU also applies a temporary customs duty to qualifying low-value e-commerce imports. This duty is calculated according to the customs classification of the goods rather than simply per physical product. Where supported by the selected shipping route, applicable customs-related costs are handled through our logistics partners as part of the shipping and customs-clearance process.

Customers are therefore not normally required to pay import VAT separately upon delivery for eligible EU orders up to €150.

For the most predictable total cost and delivery experience, we recommend keeping EU orders at €150 or less.

The intrinsic value is the value of the goods themselves, excluding VAT. This value determines whether a shipment falls within or above the €150 IOSS threshold.

TrendsToLife checks this automatically in your cart:

🟢 Within the IOSS threshold: VAT is included in the price. A green notification is shown.
🔴 Above the IOSS threshold: VAT is removed at checkout and the prices are automatically updated to exclude VAT. A red notification is shown. The recipient pays import VAT upon import, and customs or clearance fees may also apply.

Because the €150 threshold is assessed excluding VAT, the VAT-inclusive cart total can be higher than €150 and still remain within the IOSS threshold.

EU orders over €150

The IOSS import VAT scheme does not apply to consignments with a value above €150.

For these orders, import VAT is not included in the selling price. The recipient is responsible for paying the applicable import VAT upon import and may also be charged customs duties, customs-clearance fees and carrier handling fees.

The exact amount depends on the destination country, product classification, shipment value and customs assessment.

Important: The €150 threshold applies to the relevant shipment/consignment under customs rules. Orders should not be artificially divided solely for the purpose of avoiding applicable taxes or customs charges.

Country	Standard VAT	Import and customs clearance information
Netherlands	21%	PostNL – customs clearance charges
Belgium	21%	bpost – customs and import charges
Czechia	21%	Česká pošta – customs clearance
Ireland	23%	An Post – customs charges
Italy	22%	Poste Italiane – receiving parcels from abroad
Lithuania	21%	Lietuvos paštas – import declarations

Delivery outside the European Union
For orders outside the EU, the selling price excludes VAT. Any customs duties, import VAT, and customs clearance or administration fees are the customer’s responsibility,

For international orders, customs and import requirements may vary depending on the delivery destination, shipment value and product classification. The information below provides general guidance for the countries we currently deliver to.

Country	Import and customs information	Official information
Switzerland	Import VAT is normally 8.1%. Tax amounts of CHF 5 or less are not collected. Most industrial products have 0% customs duty. The carrier may charge customs clearance fees.	Swiss Customs
Philippines	Regular goods worth up to PHP 10,000 are usually free from import duties and taxes. Above this amount: 12% import VAT, possible customs duties and processing fees.	Philippine Bureau of Customs · Cost estimator
Singapore	For goods up to S$400, 9% GST may be charged at checkout if the seller is registered. Otherwise, GST may be charged on import. Most regular products have no customs duty.	Singapore Customs
United Arab Emirates – via Dubai	VAT is 5%. Since 2026, shipments up to AED 1,000 are normally free from customs duties. Above this amount, the general customs duty is usually 5% of the value, shipping and insurance.	Dubai Customs
South Africa	With DAP, the customer normally pays 15% import VAT, product-based customs duties and carrier or customs agent fees.	SARS – import duties and taxes
United States	There is no VAT. State sales tax may be shown at checkout. Since 29 August 2025, the previous US$800 duty-free exemption no longer applies. Customs duties depend on the product and country of origin.	U.S. Customs – e-commerce FAQ
Australia	For orders up to A$1,000, 10% GST may be charged at checkout. Above A$1,000, the customer may have to pay import GST, customs duties and processing fees.	Australian Border Force
New Zealand	For orders up to NZ$1,000, 15% GST may be charged at checkout. Customs normally does not collect border charges on these low-value orders. Above NZ$1,000, GST, customs duties and levies may apply.	New Zealand Customs
Canada	For shipments from China, the exemption is normally limited to C$20. Above C$20, GST/HST, customs duties and handling fees may apply. Canada Post charges an administration fee for taxable postal shipments.	CBSA – cost estimator · Canada Post